Introduction

Mid-Wilshire HCC, a trusted name in healthcare, operates with a team of about 100 staff members. While their payroll and HR systems were functional, they saw an opportunity to enhance compliance, efficiency, and employee satisfaction by adopting a fully automated solution. By partnering with Workzoom, they transformed their processes during the busy holiday season, setting a new benchmark for operational excellence.

Workzoom partners with organizations ranging from 50 to about 1,500 employees, adapting to each organization’s unique needs. Part of the speed in this transformation came from Mid-Wilshire’s efficient team size, which allowed for quick collaboration and decision-making during the implementation process.

The Challenge At Hand

Mid-Wilshire HCC faced significant challenges with a manual payroll system that was slow, error-prone, and non-compliant with California tax laws. Employees dealt with under-deducted taxes, unexpected liabilities, and a lack of transparency, which strained trust. Additionally, the organization aimed to improve time tracking, streamline PTO management, and enhance overall payroll efficiency while ensuring accuracy and compliance. These goals came with immense pressure to deliver under tight deadlines and avoid costly mistakes.

Accurate Organizational Alignment

Mid-Wilshire HCC prioritized aligning hire dates, terms, and organizational structures to ensure accurate record-keeping and compliance across the organization.

Fostering Employee Trust

Building a transparent payroll system allowed employees to access their own data, reducing disputes and strengthening trust in company processes.

Effortless Timekeeping and PTO

Automated systems for timekeeping and leave requests eliminated manual errors, improved scheduling efficiency, and enhanced operational clarity.

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The Solution

Workzoom partnered with Mid-Wilshire HCC to transform their payroll and HR processes into a modern, efficient system. This collaboration streamlined onboarding, ensured data accuracy, and automated payroll processes, resolving past challenges and aligning operations with California tax laws. The solution empowered the team to process payroll with speed and precision, even handling last-minute adjustments with ease.

Lightning Fast Onboarding

With Workzoom’s intuitive design and efficient implementation, training and onboarding were completed in just seven hours, leaving extra time for thorough data auditing.

Accurate Data Transformation

Comprehensive auditing and setup clearly defined organizational structures and ensured all employee data, including hire dates, was accurate and ready for automation.

Streamlined Payroll

Automated payroll aligned seamlessly with tax regulations, eliminated costly errors, and simplified last-minute updates, such as bonus payouts, with instant data validation.

Workzoom completely transformed our payroll process in just one month.

It’s so easy to audit, validate, and make corrections, even at the last minute.Having accurate data and seamless updates has made us more confident and efficient than ever. The support we received was incredible and made all the difference.”

Paola Hidalgo Luquin

Business Office Manager & Payroll Specialist, Mid-Wilshire HCC

 

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