We wouldn’t be able to hire the people that we do anymore with the same resources we already had. It’s allowed us to keep our headcount consistent without needing to increase, saving us time and money.

Greg Belmore

Manager of Human Resources, County of Renfrew

 

Questions? Book a quick 15-minute discovery call.

Introduction

The County of Renfrew, Ontario’s largest county and a trailblazer in public sector innovation, employs over 900 people. In early 2023, the county partnered with Workzoom to completely transform its HR processes. By moving from paper forms, emails, spreadsheets, and manual workflows to a fully digital platform, the County of Renfrew set a new standard for modernizing government operations.

With Workzoom’s HR, Talent, Time Off, Safety, Onboarding, and Recruiting modules, the county delivered a faster, more seamless, and engaging experience for employees and HR staff alike. This transformation cemented its position as a leader in digital innovation within the public sector.

The Challenge At Hand

The County of Renfrew faced significant challenges with its outdated, paper-based HR processes. Recruitment bottlenecks from manual resume handling slowed hiring, while time-intensive, inconsistent onboarding drained resources.

Decentralized systems for managing employee records, time off, and safety training further complicated operations, making it difficult to maintain accuracy and compliance. Recognizing the need for modernization, the county sought a solution to streamline processes and stay ahead of the curve.

Recruitment Bottlenecks

Processing hundreds of resumes manually through email caused delays and inefficiencies.

Time-Intensive Onboarding

Paper-heavy processes drained HR resources and led to inconsistent new hire experiences.

Decentralized Data

Managing employee records, time off requests, and safety training across multiple systems made things difficult.

The Solution

To address its challenges, the County of Renfrew partnered with Workzoom and adopted an iterative implementation strategy. This phased approach prioritized high-impact solutions, ensuring quick wins while laying the groundwork for long-term transformation. By improving recruitment, onboarding, time-off management, safety training, and HR operations, the county leveraged Workzoom’s comprehensive platform to modernize processes, enhance efficiency, and create a seamless experience for employees and HR staff alike.

Centralized HR Management

Brought all employee data into one easy-to-access platform. This streamlined system improved visibility, reduced administrative workloads, and ensured accurate, real-time records for better decision-making.

Talent Management

Transformed how the county tracked performance and managed training. By centralizing these processes, it empowered HR teams to focus on employee development and align talent strategies with organizational goals.

Safety Training and Tracking

Health and safety training embeded into onboarding, allowing new hires to complete mandatory requirements before starting on-site. Also tracking compliance, ensuring all safety standards are met.

Simplified Recruitment

Automated job postings and tracked applications efficiently. Its resume parser sped up candidate screening by matching required skills and experience.

Efficient Time Off Management

Centralized time-off requests made it simple for employees to submit and for managers to review and approve, ensuring a smooth and efficient process.

Smoother Onboarding

Employees could upload documents and complete safety training online before their first day, creating a smooth and consistent onboarding experience.

Try Workzoom For Free.

No up-front costs, no long-term contracts, no risk. Try our easy, three-step process to experience the value of Workzoom for your business before you buy.

1. Discover

2. Experience

3. Subscribe

Inside the Transformation

Get an inside look at the County of Renfrew’s HR transformation as Greg Belmore, HR Manager, and Ted Glendening discuss how Workzoom streamlined recruitment and onboarding. This video offers key insights into the challenges faced, solutions implemented, and the lasting impact on county operations.

Key Results at a Glance

  • 32 Employees Brought On in 3 Months: The hybrid onboarding process efficiently managed a high volume of new hires with ease.

  • Reduced Administrative Workload: Automated recruiting and onboarding processes allowed HR staff to focus on strategic initiatives.

  • Improved Safety Compliance: Built-in training modules ensured employees were properly trained before starting work.

Book your live demo.

Experience Workzoom live in a one-hour demo! Tell us about your current people management challenges and learn how Workzoom will help you overcome them. Ask any questions you may have and learn all about our no-risk implementation process.