Switching to Workzoom has made managing payroll and timekeeping so much easier. The system is straightforward and works really well. We were able to process our first payroll faster than we expected, and now we feel much more confident in how we’re handling everything. It’s been a big help.

Carol Haney, Payroll and Benefits Administrator

Northern Sunrise County

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Introduction

Northern Sunrise County, a dynamic municipal organization with a team size fluctuating between 90 employees during the slower season and up to 140 during peak periods, faced persistent challenges in payroll and timekeeping. Despite a recent software transition from Diamond to Muniware, inefficiencies, errors, and a lack of trust in the system continued to disrupt operations and strain confidence in their processes.

Seeking a solution, the county partnered with Workzoom, a platform trusted by local government organizations of all sizes, from smaller teams like Northern Sunrise County to larger municipalities such as the County of Renfrew (900 employees) and the County of Brant (740 employees). Workzoom’s expertise and tailored, automated solution proved to be the perfect fit.

The partnership resulted in a seamless transition, enabling Northern Sunrise County to process their first payroll faster than ever before. This milestone not only marked a significant improvement in speed and accuracy but also restored trust and efficiency across their payroll operations.

The Challenge At Hand

Northern Sunrise County approached the adoption of a new payroll system with caution, shaped by previous challenges with software transitions. Manual processes had led to inefficiencies and errors, eroding trust in the system’s accuracy.

Reliable Timekeeping

Implementing a system to accurately track employee hours and manage time effectively.

Minimal Disruption

Ensuring a seamless transition on a tight timeline to keep operations running smoothly during implementation.

Streamlined Payroll

Finding a dependable platform to eliminate delays, reduce errors, and ensure compliance.

The Solution

Northern Sunrise County, once stung by payroll inefficiencies, sought a solution with a quick time to value. They engaged Workzoom, opting for a month-by-month partnership. This approach allowed the county to experience the payroll process improvements firsthand, ensuring Workzoom’s solution met their high expectations before fully committing.

Accurate Timekeeping

Workzoom simplified attendance management for Northern Sunrise County, accurately tracking hours for all types of jobs and easily adapting to different job timesheets as needed.

Automated Payroll Processing

Payroll was fully automated, eliminating the issues of their previous system. Real-time updates, easy data validation, and last-minute corrections were seamlessly handled, allowing payroll to be processed faster and with greater confidence than ever before.

Comprehensive Go-Live Implementation

Northern Sunrise County successfully went live with time off, timekeeping, payroll, and journal functionalities, providing a comprehensive solution to address their operational needs.

Key Results at a Glance

  • Fastest Payroll to Date By 40%: The team processed their first payroll on January 15, less than three months after starting the project. Carol, responsible for payroll and benefits, called it the fastest and most accurate payroll processing the county has seen. Payroll processing time was reduced by approximately 40%, saving several hours per payroll cycle.

  • Increased Accuracy and Confidence: Workzoom’s dependable system not only reduced errors but also restored faith in the payroll process, proving that software solutions can save time and eliminate the frustrations often associated with adapting to new technology.

  • Improved Efficiency: With Workzoom, payroll adjustments and last-minute corrections that used to take hours can now be completed in just minutes, streamlining the entire payroll processing workflow.

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