Schedule every outlet. Calculate every tip. Run every payroll.
Multi-outlet scheduling, tip pool payroll, and gaming license compliance in one platform. Trusted by properties running 8 payrolls a week across 60+ locations.
What changes when Hospitality operations run on Workzoom
Rated 4.6/5 on G2 by HR teams in Hospitality
Recognized for ease of use, customer support, and all-in-one functionality by teams like yours.
Based on verified reviews on G2, Capterra, and Software Advice
Hospitality HR breaks every tool that was not built for it.
Scheduling 10 outlets in the same building should not take 3 managers and 2 spreadsheets
F&B, rooms, gaming floor, housekeeping, and events all run different shift patterns, labor ratios, and pay rules. When they live in separate systems, every schedule change triggers a chain of manual updates across tools that do not talk to each other.
Tip pool disputes happen when the math cannot be verified
Gratuity pooling by hours worked, by outlet, by role, or by point system involves dozens of variables each pay period. When tip pool calculations live in a spreadsheet, staff distrust the numbers and managers spend hours defending the math.
Gaming license renewals tracked in a spreadsheet is a compliance gap waiting to happen
Gaming and lottery license holders need regular renewals, background check updates, and training completions logged by regulator deadline. One lapsed license on a gaming floor inspection is an operational shutdown.
We run payroll eight times a week across sixty-plus locations. That is not something most platforms can handle without a dedicated payroll team. With Workzoom, the same team that handled three payrolls handles eight. Facial recognition clocks feed directly into payroll. By the time a manager approves time on Friday, payroll is ready to run.
One platform that connects scheduling, compliance, and payroll for Hospitality.
Credential tracking with automated expiry alerts
Every employee's licenses, certifications, and mandatory training tracked in one place. 30, 60, and 90-day email alerts. Scheduling blocks past expiry so credentialed gaps never reach the floor.
Union-aware payroll
CUPE and non-union premiums apply automatically when payroll runs. No manual calculation.
24/7 shift scheduling
Full-time, part-time, casual, and agency staff in one scheduling view. No separate systems per employment type.
Time flows directly into payroll
No re-entry. Approved timesheets calculate union overtime, stat premiums, and shift differentials automatically. Every pay run is clean from the start. No export, no import, no reconciliation step.
Four suites. One system. $4 per employee per suite.
Start with what you need. Add suites as you grow. No implementation fees, no contracts.
Employee management for Hospitality
- Employee profiles with credential tracking
- Document management and e-signature
- Union agreement configuration
- Digital onboarding workflows
Scheduling and time for Hospitality
- Union-aware shift scheduling
- Credential-gated scheduling
- Overtime and stat holiday tracking
- Mobile clock-in for all staff
Payroll that knows your agreements
- Union and non-union pay rules
- T4 and ROE generation
- Direct deposit
- Multi-provincial payroll
Hire and develop your Hospitality team
- Job posting and ATS
- Background check integration
- Performance reviews
- Training completion tracking
We were running three systems that did not talk to each other. Scheduling in one place, time in another, payroll in a third. Workzoom put it all together. Our managers spend their time on residents, not spreadsheets.
HR Director, Silvera for Seniors
Calgary, AB. 9 senior residences, 400 employees.
Outlet structure, tip pools, and gaming compliance configured before go-live.
Outlet and department structure setup
Each outlet (restaurant, bar, gaming floor, rooms, events) is configured with its own shift patterns, pay rules, and labor ratios. Union agreements including UFCW and HERE terms are mapped before any data migration begins.
Tip pool configuration and payroll parallel run
Gratuity pooling rules by outlet, role, and hours are configured and validated against your last three pay periods. Payroll runs in parallel for 2 to 4 pay periods so your team can verify tip distributions and gaming premium calculations.
Gaming compliance module and go-live
Gaming and lottery license records are imported with renewal schedules. Automated alerts for upcoming renewals, background check due dates, and mandatory training completions are configured before you decommission your current system.
$4 per employee per month per suite. No per-location or per-outlet fees.
A 250-person hotel using all four suites pays $4,000 per month. That covers every outlet, every tip pool run, and every payroll, whether you run one per week or eight.
No setup fees. No contracts. Cancel anytime. Payroll covers Canada, US, Bahamas, Jamaica, Trinidad, and more.
Calculate your priceEverything Hospitality teams ask before switching.
Yes. Each outlet is configured independently with its own shift patterns, labor ratios, and approval chains. F&B, rooms, gaming, and housekeeping can each have different overtime rules, pay rates, and scheduling logic while appearing in one unified view for department managers and a property-wide view for HR.
Tip pool rules are configured based on your property's distribution method, by hours worked, by role, by outlet, or by point system. Distributions are calculated automatically from approved time and tip amounts entered by managers, then processed as part of the regular payroll run with a full audit trail per employee.
Yes. Gaming and lottery licenses, AGCO compliance records, and background check renewal dates are stored per employee. Workzoom sends automated alerts before renewal deadlines and flags overdue items for HR review. License status is visible in scheduling before any gaming floor assignment is made.
Yes. Workzoom supports any payroll frequency including daily, bi-weekly, weekly, and multiple separate payroll runs per week for different employee groups or locations. Each payroll run is independent with its own approval and audit trail.
Yes. Union agreement terms including classification-based rates, shift premiums for evenings and weekends, seniority-based scheduling, and overtime rules are configured directly in Workzoom and applied automatically each pay run. You do not maintain union rules in a spreadsheet alongside your payroll system.
Digital onboarding packages are sent on hire and completed by staff before their first shift. WHMIS, food handler certifications, and smart serve completions can be tracked and verified before scheduling. Returning seasonal staff are reactivated from prior records without re-entering data.
Yes. Workzoom supports multi-entity and multi-property configurations. Each property has its own HR administrators, approval chains, and payroll runs. Group-level HR and ownership see consolidated reporting across all properties without accessing individual property data they should not see.
See how Workzoom handles Hospitality scheduling, payroll, and compliance in one place.
Book a 30-minute walkthrough. We will show you the scheduling view, a payroll run, and credential tracking for your specific team structure.